F.A.Q.

Price Policy
Do you have a price-matching policy?
We do! Cycling Avenue is committed to offer cyclist the most competitive prices on the market! If you find a product listed on our site at a lower price elsewhere, please contact our customer service and we will price match the product!

All requests must meet the following conditions:

  • We cannot price match if a competitor is advertising a product at a discounted price (must be listed at regular price).
  • Must be for the identical in-stock product (brand, model, groupo, size, condition, color, year).
  • In order to qualify for a price-match, the competitor must be an authorized dealer of the brand and product.
  • The product must be in stock & available for immediate purchase.
  • Competitor prices need to be public and we must be able to verify the requested price from the competitor’s website.
  • Our price match policy cannot be combined with other promotions or discount codes.
I bought a bike from Cycling Avenue and I see that it is now advertised at a lower price. What can I do?
If one of our items sees its price decrease 15 days following the purchase, Cycling Avenue will issue a credit to the buyer for a future purchase.
Where do I use my discount code?
If one of our items sees its price decrease 15 days following the purchase, Cycling Avenue will issue a credit to the buyer for a future purchase.
How come my coupon code does not work?
If you are trying to use a coupon code and are not able to apply it to your order, this can mean that the code has expired, is not valid or cannot be applied to the product you are trying to purchase. Please note coupon codes cannot be applied to discounted products or combined with other promotions.
Does Cycling Avenue offer any discounts?
Our mission at Cycling Avenue is to offer the most competitive & lowest prices possible so that our customers do not have to break the bank before placing an order. However, it can happen that run promotions or offer discounts throughout the year and the best way to stay up to date on all promotions is to subscribe to our newsletter here.