Your satisfaction is important to us! You will find below the steps to follow in order to properly assemble your new bike.
If you encounter any difficulties, we will be happy to help you. You can contact our customer service department Monday - Friday 10:00 - 21:00, Saturday 10:00 - 18:00, Sunday 10:00 - 18:00 at 1-888-959-8554 or by email at email@example.com.
Inspect / Before you start
Inspect the box and take pictures if there is any damage caused during shipping. Contact us if this is the case.
Keep the box and all packing material until the bike is fully assembled and inspected. In the box you will find an assembly guide and an envelope with a tool.
If you have a torque wrench, you can refer to the torque values in NM indicated on the bicycle components.
Assemble / Steps
Tune & Ride
Before getting on your bike, do a final check:
Need more info?
For more questions or specific answers regarding Orders, Shipping & Returns, please consult our F.A.Q. page or contact our dedicated customer service via messenger.