velofix Services

Cycling Avenue has partnered with velofix, North America’s largest mobile bike shop fleet, to give you more options when it comes to the delivery of your new bike or the sale of your old ride directly at your door.

With velofix you can experience all cost benefits of buying your bicycle online and enjoy the premium service of one-on-one interaction, having a fully certified technician come to you. Save time, ride more, and get the most out of your Certified Ready-to-Ride bike with servicing from the velofix team.

Delivery Service
Trade-in Boxing service

Delivery Service

Enjoy professional assembly right at your door with velofix DIRECT.

velofix DIRECT is a white-glove delivery & service option for your new ride from Cycling Avenue. With velofix DIRECT experience a no-hassle delivery plus professional assembly from a certified velofix technician. Your local expert technician will deliver your bike right to your door and assemble it upon arrival, so you don’t have to.

No matter if you choose a refurbished or brand-new bike from Cycling Avenue, velofix will ensure you’re off on your adventure in no time.

How it works

1

Select velofix
at Checkout

Enter a shipping address during the checkout process to see available delivery options. Select velofix under the listed shipping methods.

2

Delivery
Confirmation

Once your bike ships, a velofix representative will contact you to confirm a date and time for delivery that fits your schedule.

3

Assembly & Fitting

Professional assembly right at your door! A velofix technician will arrive at the previously confirmed time and location with your new bike. The expert technician will assemble your ride, provide a basic fitting, and ensure your bike meets your expectations.

Trade-in Boxing service

Want to make sure you get the most trade-in value for your bike?

With velofix boxing service, let a professional mechanic disassemble, protect and box your bike for you.

The velofix technician who comes to your door will also be able to advise you if some components on your bike need to be changed before boxing it, in order to max out the value of your trade-in.

How it works

1

Select velofix as trade-in option

Enter your address during the trade-in process to see available options. Our Purchasing Advisors will book an appointment that matches your schedule.

2

White glove boxing service

On the time and date of your appointment, a velofix certified technician will come to your home to disassemble and securely pack your bike. A bike box is also included in the service!

3

Time to ship

With your bike all packed up, all you have to do is schedule a pick-up time with our courier service using your prepaid shipping label.

4

Get paid!

Once your bike arrives at our workshop, we will make sure it matches your original quote and then issue an e-transfer payment!