Your satisfaction makes our success and we do everything we can to fill your needs. This is why all our items come with a 100% satisfaction guarantee. If you decide that the product you purchased is not what you expected, wanted or whatever other reason, you have 30 days to return it.
The buyer is responsible for all shipping fees. The products must be received in the original packaging and in a condition similar to the initial sale.
For apparels : The product must be received in the original packaging and be as clean as when initially shipped. We will not accept any returns if the apparel was used for any other reasons than fitting purposes. The product must be tried-on over underwear for hygienic reasons (shorts and bib shorts).
Cycling Avenue reserves the right to refuse returns that do not respect these conditions upon inspection and ship the product back to the customer at their expense.
Want to return an item? Contact one of our customer service representatives now. Returns must be shipped to our warehouse address: 9500 Meilleur, Suite 602 Saint-Laurent, QC H2N 2B7