F.A.Q.

Trade-in
Which bikes does Cycling Avenue accept?
We primarily accept road bikes, gravel/cyclocross bikes, triathlon/time-trial bikes, hybrid bikes, junior/kids bikes and mountain bikes. We also accept some electric bikes equipped with Shimano and Bosch motor and battery.

We prefer to accept bikes from the past 10 years or newer but can make exceptions based on the quality and remaining life of the bike.

Most importantly, the bike must be in good condition and functional. If the bike requires maintenance or repair, we will deduct the cost of the repair, replacement and service from the value of the trade-in.

Note that all the proprietary accessories necessary for the proper functioning of the bike must be included (Electronic battery chargers, seatpost clamps, TT risers and spacers, axles, etc). Receive more on trade-in values ​​for mountain bikes accompanied with a recent proof of suspension maintenance (less than 3 months). E-bikes must be accompanied by a battery and motor diagnosis from a recognized dealer.

Cycling Avenue does not accept the following types of bikes: Department store bicycles, tandems, tricycles, or recumbent bicycles.
What are the advantages of selling my bike with Cycling Avenue?
Our Trade-in program offers cyclists across Canada many advantages! It allows you to:

  • Get the best value for your bike.
  • Save time on the creation and management of an ad on a resale website.
  • Avoid awkward meetups and negotiations with strangers.
What are the options for selling my bike with Cycling Avenue?
Cycling Avenue currently offers three different options, depending on your location.

1. Sell your bike for cash with Cycling Avenue

The best option if you’re looking to quickly turn your bike into cash.

When you sell your bike for cash directly to Cycling avenue, you’ll receive your payment via e-transfer. This option also includes free & convenient home pick-up. It’s simple: If you accept our quote, a member of our team will coordinate a time to come pick up the bike, directly at your door.

Please note that this option is currently only available in the Montreal Metropolitan Area. The good news is that we’ll be extending this service to other part of the country soon. Stay tuned!

2. Trade-in your bike for Cycling Avenue Credit

The best option if you’re already eyeing a bike on the Cycling Avenue website.

When you trade in your bike with Cycling Avenue, you’ll get paid in credit to use toward a future purchase at Cycling Avenue. This option also includes free & convenient home pick-up. It’s simple: If you accept our quote, a member of our team will coordinate a time to come pick up the bike, directly at your door.

Please note that this option is currently only available in the Montreal Metropolitan Area. The good news is that we’ll be extending this service to other part of the country soon. Stay tuned!

3. Trade your bike for a store credit at a Cycling Avenue partner bike shop

The best option if you’re looking to swap your used bike for a brand new one.

Along with your quote, we’ll send you options of our closest partners based on your postal code. If you accept our quote, simply bring your bike to your chosen bike shop, and complete your trade-in at the shop. You’ll get paid instantly in store credit to use towards a new bike or gear at that shop.

This option is available across Canada. The number of partners is growing each week, so if we don’t have an option super close to you, make sure to check back with us soon!
What is the benefit of trading my bike for Cycling Avenue Credit (instead of cash)?
Trading your bike for Cycling Avenue credit is best when you’re interested in purchasing a refurbished bike from Cycling Avenue’s website in the near future.

It’s advantageous to choose this option because it allows you to pay fewer taxes (and ultimately reap big savings!) on your future purchase.

How? Let’s look at an example.

If you trade-in a bike valued at $1,000 and would like to purchase a bike from Cycling Avenue valued at $2,000, the balance left to pay on your new bike is $1,000. Note that you're only required to pay taxes on the $1,000 balance. So, if you’re in Quebec paying a 14.975% tax rate, you’ll only pay $149.75 in taxes, as opposed to $299.50.

We told you so: BIG savings!

Please note that the entire credit amount must be used within the same purchase, must be used on a purchase of greater value than the credit and is not refundable.
Why am I not eligible for home pick-up?
As of now, home pick-up is only available in the Greater Montreal Area. The good news is that we’ll be extending this service to other part of the country soon. Stay tuned!
How long is my in-store credit valid for?
Cycling Avenue Store Credit: The Cycling Avenue Store Credit does not have an expiration date. Please note that the entire credit amount must be used within the same purchase.

Partner Bike Shop In-Store Credit: Typically, our partners do not expire their credits. However, to be sure, we always recommend checking directly with the partner bike shop you’re trading with, as is it possible that they’ve added a short-term promotion to the credit as well.
How long is my quote valid for?
The trade-in value quoted in our offer is valid for one month.
Can I sell other bike gear (other than my bike itself)?
Yes, we also accept trade-ins for frames, wheels, forks, and other bikes parts! Just complete the online trade-in form normally, and one of our professionals will be happy to reply to you with a quote for your item within 48 business hours.
How is my bike valued?
Trade-in values are determined by a vast market research based on an exclusive database of more than 75,000 bicycles models. Our trade-in values take into consideration multiple variables such as brand, year, groupset, wheels and original MSRP. Please note that the trade-in value is subject to change following the final evaluation of the bike at our warehouse or by one of our partner bike shops.
What payment methods do you offer / How promptly will I be paid?
1) Sell your bike with Cycling Avenue: Get paid in cash (via e-transfer). E-Transfers are sent within 3-5 business days after your bike is received and inspected at our warehouse.

2) Trade your bike with Cycling Avenue: Get paid in Cycling Avenue credit. Confirmation of credits are sent within 3-5 business days after your bike is received and inspected at our warehouse.

3) Trade your bike with a partner bike shop: Get paid in store credit to use at the chosen store. Stores will issue their credits instantly (at the time of the trade-in).
What happens if the bike traded-in does not meet the minimum condition requirements?
The bike must correspond to the information submitted on the form, be in good condition and functional. If the bike requires maintenance, repair or does not match the form details, we, or our partner bike shop, will deduct the necessary cost from the value of the trade-in. Bikes that are not accepted will be shipped back at the owner’s expense. Cycling Avenue reserves the right to refuse trade-ins for other conditions. See the form for the full list of conditions.

Universal Bike Fit
and Size Guide

Guiding size for Road, Triathlon/TT and Cyclocross/Gravel bikes
Take the time to find the right size to enjoy your outings. Below is our own recommendation of the bike size you need depending on your height. Everyone is unique, so please check the geometry of the bike you are interested in, as each bike is also unique. The bike size we indicate in the specifications is based on the manufacturer's original description. Please note that sizing may vary between models, categories and brands. If you need help, contact our specialists.
Rider's Height
Recommended Bike Size
Feet & Inches / cm
Frame Size (cm )
4'9" - 5'1"144cm - 156cm
XXX-Small (44cm - 46cm)
5'1" - 5'4"156cm - 162cm
XX-Small (47cm - 48cm)
5'4" - 5'6"162cm - 168cm
X-Small (49cm - 50cm)
5'6" - 5'8"168cm - 173cm
Small (51cm - 52cm)
5'8" - 5'10"173cm - 178cm
Medium (53cm - 54cm)
5'10" - 6'0"178cm - 183cm
Medium-Large (55cm - 56cm)
6'0" - 6'2"183cm - 188cm
Large (57cm - 58cm)
6'2" - 6'4"188cm - 193cm
X-Large (59cm - 60cm)
6'4" - 6'6"193cm - 198cm
XX-Large (61cm - 63cm)

Universal Bike Fit
and Size Guide

Guiding size for Montain and Hybrid bikes
Take the time to find the right size to enjoy your outings. Below is our own recommendation of the bike size you need depending on your height. Everyone is unique, so please check the geometry of the bike you are interested in, as each bike is also unique. The bike size we indicate in the specifications is based on the manufacturer's original description. Please note that sizing may vary between models, categories and brands. If you need help, contact our specialists.
Rider's Height
Recommended Bike Size
Feet & Inches / cm
Frame Size (inches )
5'0" - 5'3"152cm - 160cm
X-Small (13" - 14")
5'3" - 5'6"160cm - 168cm
Small (15" - 16")
5'6" - 5'9"168cm - 175cm
Medium (17" - 18")
5'9" - 6'0"175cm - 183cm
Large (19" - 20")
6'0" - 6'3"183cm - 191cm
X-Large (21" - 22")
6'3" - 6'6"191cm - 198cm
XX-Large (23" - 24")